My membership

Category: Zone BBS Q&A

Post 1 by reader (the queen of it!) on Wednesday, 16-Sep-2015 13:25:56

I have sent several emails about this to the site without response and so I shall ask here! Why haven't you recognized my premium membership? Three days before it was due on the fourth of September, I paid it through Paypal on Tuesday, Sept. 1. I am still listed as a standard member even though Paypal confirms the payment and receipt thereof by you people. What's going on here?! LaWanda

Post 2 by sia fan bp (I'm going for the prolific poster awards!) on Wednesday, 16-Sep-2015 16:47:16

Ya see, it aint worth it. Paying aint worth it cuz they want money all the time. I have no idea who gave me a premium.

Post 3 by Shadow_Cat (I've now got the silver prolific poster award! wahoo!) on Wednesday, 16-Sep-2015 18:49:28

Reader, posting on this board isn't going to do much good. Email support@zonebbs.com about it. Sia Fan, (sorry, I forget your first name), I respectfully disagree with at least part of your post. Whether paying is worth it or not is a personal opinion. But I disagree about them wanting money all the time. Once a year isn't all the time, and there's absolutely no pressure to pay for a premium membership.

Post 4 by Blue Velvet (I've got the platinum golden silver bronze poster award.) on Wednesday, 16-Sep-2015 19:24:35

I find the ability to be able to remain invisible, thus avoiding all the drama and whining on quicknotes, worth the premium price. The other features are just gravy.

Reader, I agree with Sister Dawn. You'll need to click on the support link and perhaps that will get a response, but there is no guarantee since I have used that link in the past and not always gotten an answer. But if you do it every couple of days, perhaps one of the admins will wake up and pay attention.

Post 5 by sia fan bp (I'm going for the prolific poster awards!) on Wednesday, 16-Sep-2015 19:28:42

I like the features, don't get me wrong. But, man, I wish I could delete that post. Oops, I wasn't thinking! But, paying every year is just... I don't got the money.

Post 6 by ADVOCATOR! (Finally getting on board!) on Wednesday, 16-Sep-2015 21:17:11

I'd email every day. The squeaky wheel...

Post 7 by forereel (Just posting.) on Wednesday, 16-Sep-2015 22:47:57

Being that you didn't pay for yours Sia the money didn't matter. Smile.
I think most people that buy them enjoy the features, and some support the site.
It cost something to allow you to post, chat, play games, and such, so 25 bucks a year isn't much at all.
In your case, I understand you wouldn't have the means to pay, nor a credit card, or Pay Pal account, but someone did, and so made you queen for a year. Lol
To the poster, when you purchased your membership, you received an email with instructions on contacting if things weren't correct.
Review the email.
If you used PayPal to pay, or a credit card, you'll find there's a telephone number you can call about it.
Review your records, and I'm sure all will be resolved.

Post 8 by DevilishAnthony (Just go on and agree with me. You know you want to.) on Thursday, 17-Sep-2015 4:09:28

I just sent word to the admins.

Post 9 by sia fan bp (I'm going for the prolific poster awards!) on Thursday, 17-Sep-2015 13:30:29

You know the admins would take for ever to respond. :d

Post 10 by forereel (Just posting.) on Thursday, 17-Sep-2015 18:40:15

Not on this issue.

Post 11 by forereel (Just posting.) on Thursday, 17-Sep-2015 18:41:30

Banks, PayPal, or other money institutions back up internet payments.
They know how to contact them.

Post 12 by ADVOCATOR! (Finally getting on board!) on Friday, 18-Sep-2015 8:16:14

In this case, Wayne's right. Money talks. And, really, it's not a bad deal.
I love my premiums because, I've learned a lot about how to spell some words, that I couldn't spell for ages. And my typing skills? Improved beyond my expectations. Thank you, ZONEBBS!
Blessings,
Isn't It Obvious?

Post 13 by Blue Velvet (I've got the platinum golden silver bronze poster award.) on Friday, 18-Sep-2015 8:30:31

How in the world did being premium help with spelling?

Back to the original topic, not only should the admins take care of this quickly, they should extend Reader's premium membership by a few weeks since she said she originally tried to update her membership a few weeks ago.

Post 14 by forereel (Just posting.) on Friday, 18-Sep-2015 11:06:37

It is good business practices. I've always felt they were reasonable.

Post 15 by Shadow_Cat (I've now got the silver prolific poster award! wahoo!) on Friday, 18-Sep-2015 18:30:20

Getting in touch with the admins can be tricky. But I've always found that once you finally are able to, they make whatever it is right quickly.

Post 16 by forereel (Just posting.) on Saturday, 26-Sep-2015 10:59:26

Okay. I reviewed this topic.
I'll post some information.
This really shouldn't be all that difficult to get taken care of.
I'll return.

Post 17 by ApplePeaches (If the zone bbs was a drug, I'd need rehab.) on Friday, 23-Oct-2015 1:57:42

I'm thinking about becoming premium in a couple weeks...I hope I don't run
into this issue.